Nexos Terms of Service

Version 2026-07-16 · Effective 16 July 2026

These Terms of Service (the "Terms") are a binding agreement between you and LUKA BJELICA PR FIDERAIT ZRENJANIN, a sole proprietorship registered in the Republic of Serbia (PIB 115208742), with its registered address at Pariske komune 28, 23000 Zrenjanin, Serbia ("Nexos", "we", "us"). They govern your access to and use of the Nexos platform, websites, dashboard, APIs, command-line tools, node agent software, and related services (collectively, the "Service").

By creating an account, clicking to accept these Terms, or using the Service, you agree to be bound by these Terms, our Privacy Policy, and our Acceptable Use Policy (the "AUP"), which is incorporated into these Terms by reference. If you do not agree, do not use the Service.

1. The Service

Nexos is a decentralized cloud platform that provides instant development preview environments. When you connect a Git repository and push code, the Service builds your application and runs it — together with any configured databases or add-on services — on distributed compute, and exposes it at a preview URL.

Compute capacity is supplied by a network of nodes. Nodes are either (a) shared nodes that Nexos operates as a global pool, or (b) private nodes that you or your team connect for your own exclusive use. Unless you restrict a project to private nodes, your workloads are scheduled onto the Nexos-operated shared pool. Workloads run in isolated containers, traffic between nodes is carried over encrypted tunnels, and your secrets are encrypted at rest. See the Privacy Policy for details on how data is handled on nodes.

When a project runs exclusively on private nodes, your source code, built images, running containers, and application databases are processed and stored on hardware you operate — not on Nexos infrastructure. Nexos continues to process account data, configuration (including encrypted environment variables), deployment metadata, build logs, traffic routed through the platform's edge, and any optional data you upload (such as database seeds). The split of responsibilities is described in the Privacy Policy and, for business customers, in our Data Processing Addendum ("DPA"), which can be incorporated into the agreement via an order form or Enterprise agreement.

2. Eligibility and accounts

• You must be at least 16 years old and capable of forming a binding contract to use the Service.
• You may register with a username and password or through GitHub. You must provide accurate information and keep your email address current.
• You are responsible for all activity under your account, including activity performed with your API keys and by automations you configure. Keep your credentials and API keys confidential and notify us promptly at legal@nexos.rs if you suspect unauthorized use.
• If you use the Service on behalf of an organization (for example, through a team workspace), you represent that you have authority to bind that organization, and "you" includes it.

3. Acceptance and changes to these Terms

Your acceptance of these Terms is recorded — including the version accepted and the time of acceptance — when you sign up and whenever you accept an updated version. We may revise these Terms, the Privacy Policy, or the AUP from time to time. The documents carry a shared version identifier (the date shown at the top). When we publish a materially revised version, we will ask you to review and accept it the next time you use the dashboard. Changes do not apply retroactively. If you do not accept a revised version, you may stop using the Service and close your account; continued use of the Service after acceptance constitutes agreement to the revised version.

4. Your content

• You keep ownership. Source code, repository contents, environment data, databases, environment variables, and anything else you submit to or generate through the Service ("Customer Content") remain yours. These Terms do not transfer any intellectual-property rights in Customer Content to Nexos.
• Licence to operate the Service. You grant Nexos a worldwide, non-exclusive licence to host, copy, cache, transmit, build, execute, and display Customer Content solely as needed to provide, secure, and improve the Service and as instructed by your use of it.
• Your responsibility. You are solely responsible for Customer Content, for having the rights needed to deploy it, and for its compliance with law and the AUP.
• Preview data is ephemeral. Preview environments and their databases are development tooling, not production hosting or a system of record. Unless expressly agreed otherwise in writing, we make no promise of durability for data inside preview environments, which may be rebuilt, reset, paused, or destroyed as part of normal operation (for example when a branch is deleted). Keep independent backups of anything you cannot afford to lose.

5. Plans and billing

• The Service offers a free tier and paid subscription plans with defined resource quotas, plus optional resource and member-seat add-ons. Current plans and pricing are shown on our website and at the point of purchase; the price and quota shown at checkout are the ones that apply.
• Billing is flat-rate: each paid plan is a recurring monthly fee that includes fixed vCPU, vRAM, environment, and build-minute quotas. The Service does not charge for usage on top of the plan fee — there is no per-CPU-hour, per-GB, per-build-minute, or other metered charge.
• Paid subscriptions are billed through our payment provider, Paddle, which acts as merchant of record. Paddle's terms apply to the payment transaction, and taxes may be added at checkout as required by law.
• Subscriptions renew automatically each billing period until cancelled. You can cancel at any time, effective at the end of the current period; except where required by law, fees are non-refundable.
• We may change prices or plan structures prospectively. For paid plans we will give you at least 30 days' notice before a price increase takes effect at your next renewal.
• If you exceed your plan's quotas, the Service may queue, throttle, or refuse workloads rather than charge overages, unless your plan states otherwise.

6. Connecting your own compute (private nodes)

If you register one or more private nodes with the Service, the following also applies to you:

• You must have the legal right to operate the hardware and network connection you connect, and you are responsible for its physical security, electricity, connectivity, and compliance with laws that apply to you.
• You must run the unmodified Nexos node agent and keep it up to date (the agent self-updates by default). Where your node runs workloads of other members of your team, you must not inspect, access, copy, modify, or interfere with their workloads, containers, or data beyond what the agent requires, and you must treat any such data you incidentally encounter as confidential.
• Registering a node is voluntary and uncompensated. You are not entitled to any payment, credit, revenue share, or other consideration for compute your node contributes.
• You may withdraw a node at any time. We may deregister, suspend, or exclude a node at any time — for example for instability, tampering, dishonest capacity reporting, or AUP violations.

7. Acceptable use

Your use of the Service — including every workload you deploy and the operation of any nodes you register — must comply with the Acceptable Use Policy. Violations of the AUP are violations of these Terms.

8. Third-party services

The Service interoperates with third-party services, including GitHub (source hosting and OAuth sign-in) and Paddle (payments). Your use of those services is governed by their own terms, and we are not responsible for them. If you connect your GitHub account, you authorize us to access the repositories and account data you grant through GitHub's authorization screen, as described in the Privacy Policy.

9. Availability, support, and changes to the Service

• We work to keep the Service available, but it is provided without an uptime guarantee or service-level agreement unless one is expressly agreed in writing (for example in an Enterprise agreement).
• The capacity of the shared pool may change over time; scheduling, migration, or interruption of workloads is a normal part of the platform's operation.
• We may modify, add, or discontinue features. If we discontinue the Service entirely or remove core paid functionality, we will give reasonable advance notice where practicable.
• Support is provided on a reasonable-efforts basis via legal@nexos.rs unless a separate support plan applies.

10. Suspension and termination

• By you: you may stop using the Service and request account deletion at any time.
• By us: we may suspend or restrict your account, workloads, endpoints, or nodes — or terminate the agreement — if you materially breach these Terms or the AUP, if required by law, to protect the Service, its users, or its infrastructure, or in case of extended non-payment. Where reasonable, we will notify you and give you an opportunity to cure before termination.
• Upon termination, your right to use the Service ends and we may delete Customer Content and environments after a reasonable wind-down period, subject to legal retention duties. Sections that by their nature should survive (including Sections 4, 5, 11–14) survive termination.

11. Intellectual property; feedback

The Service — including the platform software, node agent, websites, and documentation — is owned by Nexos or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use it as permitted by these Terms. Open source components included in the Service are licensed under their own terms. If you send us feedback or suggestions, we may use them without restriction or obligation.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXOS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA WILL NOT BE LOST. PREVIEW ENVIRONMENTS ARE DEVELOPMENT TOOLING AND MUST NOT BE RELIED ON FOR PRODUCTION WORKLOADS OR AS A SYSTEM OF RECORD.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEXOS IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL; AND (B) THE AGGREGATE LIABILITY OF NEXOS ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID TO NEXOS FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR EUR 50 IF YOU HAVE PAID NOTHING. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR INTENT OR GROSS NEGLIGENCE, OR AFFECTS MANDATORY CONSUMER RIGHTS.

14. Indemnification

You will defend and indemnify Nexos against third-party claims, and resulting damages and reasonable costs, arising from your Customer Content, your violation of these Terms or the AUP, or your violation of law — except to the extent caused by Nexos's own breach of these Terms. This obligation applies to business users to the fullest extent, and to consumers only to the extent permitted by applicable law.

15. Governing law and disputes

These Terms are governed by the laws of the Republic of Serbia, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Disputes will be resolved by the competent court for Zrenjanin, Serbia, except that consumers in the EU/EEA retain any mandatory right to sue and be sued in their country of residence and to rely on the mandatory consumer-protection rules of that country.

16. General

• These Terms, together with the Privacy Policy, the AUP, any executed Data Processing Addendum, and any written order or Enterprise agreement, are the entire agreement between you and Nexos regarding the Service.
• If a provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver.
• You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets, with notice to you.
• Notices to you may be given by email to the address on your account or through the dashboard. Notices to us go to legal@nexos.rs or the postal address below.
• Neither party is liable for delay or failure caused by events beyond its reasonable control.

17. Contact

LUKA BJELICA PR FIDERAIT ZRENJANIN
Pariske komune 28, 23000 Zrenjanin, Republic of Serbia
PIB: 115208742
legal@nexos.rs